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Our Service Begins When You Purchase the Product
In addition to the sales process in Türkiye for the brands we represent, COSMIK aims to support its customers with installation, commissioning, user training, maintenance, troubleshooting, spare parts, consumables and technical consulting.
With you before and after the sale
- 01Technical needs analysis
- 02Product and configuration selection
- 03Quotation and sales
- 04Installation / commissioning
- 05User training
- 06Periodic maintenance
- 07Troubleshooting and repair
- 08Spare parts
- 09Consumables and accessories
- 10Remote technical support
For the entire life cycle of your instrument
Installation and commissioning
On-site installation, start-up and acceptance testing.
User training
Get the most out of your instrument with operator and application training.
Periodic maintenance
Protect measurement reliability and instrument life with planned maintenance.
Troubleshooting and repair
Fault diagnosis, repair and technical support coordinated with the manufacturer.
Spare parts and consumables
Supply of original spare parts, consumables and accessories.
Remote support
Remote assistance with software, measurement and evaluation questions.
Need support for your instrument?
Send us the instrument model, serial number and a short description of the issue, and our service team will contact you.